Privacy Policy

Agent Connect Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website www.agentconnect.chat (“Website”) or use our services.

Information We Collect

We may collect and process the following information about you:

1. Personal Information

   • Name, email address, phone number, and other contact details.
   • Information you provide when you register for an account, subscribe to our services, or fill out forms on our Website.

2. Usage Data

   • Details of your visits to our Website, including traffic data, location data, logs, and other communication data.

3. Technical Data

   • IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.

4. Cookies and Similar Technologies

   • We use cookies and similar technologies to collect information about your browsing activities. For more details, please see our Cookie Policy.

How We Use Your Information

We use your personal information to:

• Provide and manage our services.
• Process your registration and maintain your account.
• Communicate with you, including sending you updates, newsletters, and marketing materials.
• Improve our Website and services through analysis and research.
• Ensure the security and integrity of our Website and services.
• Comply with legal obligations and resolve disputes.

Sharing Your Information

We may share your personal information with:

1. Service Providers

   • Third-party companies that provide services on our behalf, such as hosting, data analysis, payment processing, information technology, and customer service.

2. Business Partners

   • Partners with whom we collaborate to offer you services.

3. Legal and Regulatory Authorities

   • When required to comply with legal obligations, protect our rights, or respond to legal processes.

4. Third-Party Integrations

   • If you choose to use third-party integrations, such as Street.co.uk, we may share information necessary to facilitate these services.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information where there is no good reason for us to continue processing it.
• Objection: Object to processing your personal information where we are relying on a legitimate interest.
• Restriction: Request restriction of processing your personal information.
• Data Portability: Request the transfer of your personal information to another party.

To exercise any of these rights, please contact us at luke.stclair@agentconnect.chat

Security

We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Retention of Data

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Agent Connect Limited 

72 Queens Road Clarendon Park Leicester LE2 1TU luke.stclair@agentconnect.chat

By using our Website and services, you agree to the collection and use of your information as described in this Privacy Policy. Thank you for trusting Agent Connect